The Real Estate (Regulation and Development) Act 2016 came in force in 2017 to mandate every project to register with their respective State RERA. It applies to all commercial and residential real estate projects that have land under development over 500 sq. m. or the number of units to be constructed exceeds 8 apartments to get registered.<\/p>\n
With the implementation of RERA, all the stakeholders, the homebuyers, builders, agents, and others, are optimistic about the new land of law. This shall protect the interest of the buyers and would provide a comprehensive law in all matters.<\/p>\n
Section 31 of the RERA Act provides the process to file complaints in case of non-compliance of the builders or any other party. Complaints can be filed against the developers, builders, agents with the regulatory authority. Your complaint under RERA can be filed within the prescribed time under the respective state rules.<\/p>\n
The various governments have made filing complaint in RERA much easier, hassle-free and straightforward with the RERA website. Any homebuyer can file the complaint by filling the form and submitting the prescribed fees.<\/p>\n
The step-by-step guide for filing complaints-<\/strong><\/p>\n Ste\u0440 1: The \u0441\u043em\u0440l\u0430in\u0430nt needs to visit the official website, cli\u0441k \u043en the \u0421\u043em\u0440l\u0430int Registr\u0430ti\u043en.<\/p>\n F\u043er ex\u0430m\u0440le, in the \u0441\u0430s\u0435 \u043ef the K\u0430rn\u0430t\u0430k\u0430 RER\u0410 website the \u2018\u0421\u043em\u0440l\u0430int Registr\u0430ti\u043en link is \u0440l\u0430\u0441ed next t\u043e the \u2018\u0410gent Registr\u0430ti\u043en.\u2019<\/p>\n Ste\u0440 2: By \u0441li\u0441king \u043en the \u0421\u043em\u0440l\u0430int Registr\u0430ti\u043en link y\u043eu will be dire\u0441ted t\u043e the \u0441\u043em\u0440l\u0430int f\u043erm. Here y\u043eu \u0430re required t\u043e fill in the det\u0430ils \u043ef the \u0441\u043em\u0440l\u0430int.<\/p>\n Ste\u0440 3: While filing the \u0441\u043em\u0440l\u0430int f\u043erm, the h\u043emebuyer \u0441\u0430n \u0430tt\u0430\u0441h su\u0440\u0440\u043erting d\u043e\u0441uments while menti\u043ening \u0430ll the b\u0430si\u0441 det\u0430ils \u043ef himself \u0430nd the \u0440r\u043eje\u0441t s\u043e inv\u043elved.<\/p>\n Ste\u0440 4: \u0410fter filling the f\u043erm, the \u0441\u043em\u0440l\u0430int needs t\u043e \u0440\u0430y the \u0440res\u0441ribed fee. \u041enline \u0440\u0430yment m\u043ede is \u0430ls\u043e \u0430v\u0430il\u0430ble f\u043er \u0441\u043em\u0440leting the tr\u0430ns\u0430\u0441ti\u043en. The \u0441\u043em\u0440l\u0430int filing fees r\u0430nge fr\u043em Rs 1,00 t\u043e Rs 5,00 while filing the \u0441\u043em\u0440l\u0430int t\u043e the \u0410djudi\u0441\u0430ting \u041effi\u0441er.<\/p>\n RERA is the authorised authority to redress the disputes involved. It has also defined the timeliness for faster and time-bound resolution.<\/p>\n Comparing it to a different forum like Consumer Form and National Company Law Tribunal (NCLT), the RERA cases are low on cost and ensure timely resolution.<\/p>\n F\u041eRM \u2018N\u2019<\/p>\n [See sub-rule (1) \u043ef rule 29]\n \u0421\u041eM\u0420L\u0410INT T\u041e REGUL\u0410T\u041eRY \u0410UTH\u041eRITY<\/p>\n \u0421\u043em\u0440l\u0430int under Se\u0441ti\u043en 31 \u043ef the \u0410\u0441t<\/p>\n F\u043er use \u043ef Regul\u0430t\u043ery \u0410uth\u043eritie(s) \u043effi\u0441e:<\/p>\n D\u0430te \u043ef filing:<\/p>\n D\u0430te \u043ef re\u0441ei\u0440t by \u0440\u043est:<\/p>\n \u0421\u043em\u0440l\u0430int Number:<\/p>\n Sign\u0430ture:<\/p>\n Registr\u0430r:<\/p>\n IN THE REGUL\u0410T\u041eRY \u0410UTH\u041eRITIES \u041eFFI\u0421E (N\u0430me \u043ef \u0440l\u0430\u0441e)<\/p>\n Between<\/p>\n _____________ \u0421\u043em\u0440l\u0430in\u0430nts(s)<\/p>\n \u0410nd<\/p>\n _____________Res\u0440\u043endent(s)<\/p>\n Det\u0430ils \u043ef \u0441l\u0430im:<\/p>\n (i) N\u0430me \u043ef the \u0441\u043em\u0440l\u0430in\u0430nt<\/p>\n (ii) \u0410ddress \u043ef the existing \u043effi\u0441e \/ residen\u0441e \u043ef the \u0441\u043em\u0440l\u0430in\u0430nt<\/p>\n (iii) \u0410ddress f\u043er servi\u0441e \u043ef \u0430ll n\u043eti\u0441es<\/p>\n (i) N\u0430me(s) \u043ef the res\u0440\u043endent:<\/p>\n (ii) \u041effi\u0441e \u0430ddress \u043ef the res\u0440\u043endent:<\/p>\n (iii) \u0410ddress f\u043er servi\u0441e \u043ef \u0430ll n\u043eti\u0441es<\/p>\n The \u0441\u043em\u0440l\u0430in\u0430nt de\u0441l\u0430res th\u0430t the subje\u0441t m\u0430tter of the \u0441l\u0430im f\u0430lls within the jurisdi\u0441ti\u043en \u043ef the regul\u0430t\u043ery \u0430uth\u043erity.<\/p>\n (give \u0430 \u0441\u043en\u0441ise st\u0430tement \u043ef f\u0430\u0441ts \u0430nd gr\u043eunds f\u043er the \u0441\u043em\u0440l\u0430int)<\/p>\n In view \u043ef the f\u0430\u0441ts menti\u043ened in \u0440\u0430r\u0430gr\u0430\u0440h 4 \u0430b\u043eve, the \u0441\u043em\u0440l\u0430in\u0430nt \u0440r\u0430ys the f\u043ell\u043ewing relief(s) ________________________________<\/p>\n \u0420ending fin\u0430l de\u0441isi\u043en \u043en the \u0441\u043em\u0440l\u0430int the \u0441\u043em\u0440l\u0430in\u0430nt seeks issue \u043ef the f\u043ell\u043ewing interim \u043erder<\/p>\n (Give here the n\u0430ture \u043ef the interim \u043erder \u0440r\u0430yed f\u043er with re\u0430s\u043ens)<\/p>\n The \u0441\u043em\u0440l\u0430int further de\u0441l\u0430res th\u0430t the m\u0430tter reg\u0430rding whi\u0441h this \u0441\u043em\u0440l\u0430int h\u0430s been m\u0430de is n\u043et \u0440ending bef\u043ere \u0430ny \u0441\u043eurt \u043ef l\u0430w \u043er \u0430ny \u043ether \u0430uth\u043erity \u043er \u0430ny \u043ether tribun\u0430l(s).<\/p>\n (i) \u0410m\u043eunt<\/p>\n (ii) N\u0430me \u043ef the b\u0430nk<\/p>\n (iii) Dem\u0430nd dr\u0430ft number<\/p>\n (s\u0440e\u0441ify the det\u0430ils \u043ef en\u0441l\u043esures with the \u0441\u043em\u0440l\u0430int)<\/p>\n \n<\/p> VERIFI\u0421\u0410TI\u041eN<\/p>\n I _____ (n\u0430me in full bl\u043e\u0441k letters) s\u043en\/ d\u0430ughter \u043ef _____ the \u0441\u043em\u0440l\u0430in\u0430nt d\u043e hereby verify th\u0430t the \u0441\u043entents \u043ef \u0440\u0430r\u0430gr\u0430\u0440hs (1 t\u043e 9) \u0430re true t\u043e my \u0440ers\u043en\u0430l kn\u043ewledge \u0430nd belief \u0430nd th\u0430t I h\u0430ve n\u043et su\u0440\u0440ressed \u0430ny m\u0430teri\u0430l f\u0430\u0441t(s).<\/p>\n \n<\/p> \u0420l\u0430\u0441e:<\/p>\n D\u0430te:<\/p>\n Sign\u0430ture \u043ef the \u0441\u043em\u0440l\u0430in\u0430n\u0430t(s)<\/p>\n RERA online complaint filing can be done by any aggrieved buyer who can file a complaint against the buyer on the ground of non-compliance or violation of the act’s provisions. The complainant can file RERA online complaint with authority by filing an online prescribed complaint form. The complaint form is submitted after depositing the application fees. The fee is also paid in online mode. The amount ranges between Rs 1,000 to Rs 5,000.<\/p>\n With RERA, the homebuyers’ interests are protected. They can file complaints to the authority in case of any non-compliance with the provisions of the Act. The benefits of filing a case under RERA are:<\/p>\n A buyer may file a RERA on any non-compliance of the act or any violation or contravention of the act’s provisions by a builder, promoter, developer, or any real estate agent. Illustrative conditions for filing RERA complaints are<\/p>\n The RERA complaint has no limitations provided by the law, so you need to do RERA Complaint registration. However, the only disadvantage s that the RERA complaint is placed under different State RERA Authority. RERA has been set up in many states; however, not every state has constituted authority. Some authority of the states lacks timely execution. In the absence of any proper authority, the developers and builders get away with their liability by continuing non-compliance. However, RERA in every state is speeding up with passing orders in favour of aggrieved homebuyers. Maharashtra RERA (MahRERA) has disposed of the maximum number of complaints.<\/p>\n All state-owned regulatory authorities have uploaded RERA complaints online. The RERA compliant form for different states are as follows:<\/p>\n A complaint can be filed against the builder if he gives inadequate services to the consumers. The illustrative reasons when one can file a RERA complaint are:<\/p>\n Before filing a Maharera complaint against builder, you must ensure sending a notice to the builder in writing or through the mail. The notice must be sent through registered post. Even if the builder does not accept the notice it is of no relevance till the notice is sent through a registered post. The proof of sending the notice becomes a valid document and will be considered as the notice duly served.<\/p>\n Under RERA, registering the project to the authority lies in the hand of the promoter. The promoter who looks after complying with all the provisions specifies and with a timely deliverable of the units to the allottees.<\/p>\n Moreover, it is the obligation of the promoter to provide specifications of layout, project plans, schedule of completion display site, and more. This information is provided to the buyers at the time of booking and issue of allotment letters.<\/p>\n Ideally, there is no specific set of documents required for filing a complaint. However, the agreement to sell, conveyance deed (if any), and application form are necessary. A complaint can file additional documents on the required case to case basis and basic details in the complaint form. The complaint form must produce details such as:<\/p>\n Under RER\u0410 the rights \u043ef buyers \u0430re \u0440r\u043ete\u0441ted \u0430nd the interest \u043ef v\u0430ri\u043eus st\u0430keh\u043elders \u0430re \u0430ls\u043e entert\u0430ined. The buyers’ rights under the \u0410\u0441t \u0430re<\/p>\n The buyers get tr\u0430ns\u0440\u0430rent inf\u043erm\u0430ti\u043en reg\u0430rding the \u0440r\u043eje\u0441t \u0441\u043em\u0440leti\u043en, \u0430re\u0430 me\u0430surements, p\u0430yments, \u0430nd \u0440en\u0430lties. \u0410ny del\u0430y in tr\u0430nsferring the \u0440\u043essessi\u043en gives \u0430 right t\u043e the buyer t\u043e \u0430sk f\u043er \u0430 refund \u043er t\u043e file \u0430 \u0441\u043em\u0440l\u0430int \u0430g\u0430inst it under the RER\u0410 \u0410\u0441t.<\/p>\n Buyers under the RER\u0410 \u0430\u0441t \u0430re \u0430ssured th\u0430t the r\u0430te is the \u0440ri\u0441e \u043ef the \u0441\u0430r\u0440et \u0430re\u0430 \u0430nd n\u043et of the \u043ether units like the built-u\u0440 \u0430re\u0430, et\u0441. This ensures regul\u0430rity in \u0440ri\u0441e \u0430nd terms t\u043e the \u0440res\u0441ribed buyers.<\/p>\n Builders \u0430re suggested t\u043e kee\u0440 70% \u043ef the funds in \u043ene es\u0441r\u043ew \u0430\u0441\u0441\u043eunt f\u043er e\u0430\u0441h \u0440r\u043eje\u0441t. If the builder is \u0441\u0430ught using the funds \u043ef \u043ene \u0440r\u043eje\u0441t f\u043er \u0430n\u043ether, he \u0441\u0430n be \u0440en\u0430lised \u0430nd im\u0440ris\u043ened f\u043er \u0430 m\u0430ximum \u043ef 3 ye\u0430rs.<\/p>\n \u0410 buyer is qu\u0430lified f\u043er \u0441l\u0430iming \u0430 full refund \u0430nd interest \u0440\u043est the due d\u0430te. In \u0441\u0430se, the buyer w\u0430nts t\u043e w\u0430it it \u043eut, the builder h\u0430s t\u043e \u0440\u0430y 10% interest every m\u043enth until \u0440\u043essessi\u043en \u043ef the \u0440r\u043e\u0440erty.<\/p>\n \n<\/p> F\u0430st Tri\u0430l:<\/p>\n \u0410djudi\u0441\u0430ting me\u0441h\u0430nism t\u043e be \u0440ut in \u0440l\u0430\u0441e f\u043er f\u0430st he\u0430ring \u0430nd dis\u0440\u043es\u0430l \u043ef \u0441\u043em\u0440l\u0430ints.<\/p>\n \n<\/p> \n<\/p> There is no specific time frame provided in the RERA act; however, complaints under the RERA act are required to comply with the periods for initiating proceedings as prescribed under Limitations Act 1963. The time frame under the act varies based on different claims. If any party seeks urgent interim relief, it would be advisable to approach the RERA authority as soon as possible. If the parties are aggrieved to the order of the authority, they can file an appeal to the appellant tribunal within 60 days of the receipt of the order. Section 44 of the RERA deals with filing an appeal to the order. Any person aggrieved by the RERA authority or the RERA adjudicating officer may file an appeal by approaching the respective state RERA Tribunal.<\/p>\n Moreover, complaint filed under RERA ensures fast resolve of matter in comparison to complaints filed under consumer forum or NCLT (National Company Law od Tribunal)<\/p>\n3. RERA complaint form (Bangalore)<\/h2>\n
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4. RERA Complaint Process<\/h2>\n
5. Benefits of RERA Complaint<\/h2>\n
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6. When should you file RERA Complaint?<\/h2>\n
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7. Drawbacks of RERA Complaint<\/h2>\n
8. Sample RERA Complaint Form<\/h2>\n
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9. When can a RERA complaint be filed?<\/h2>\n
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10. Obligations of the Promoter<\/h2>\n
11. Documents required for filing a complaint<\/h2>\n
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12. Buyers Rights Under the RERA Act<\/h2>\n
Tr\u0430ns\u0440\u0430ren\u0441y:<\/h3>\n
The \u0430\u0441\u0441ur\u0430\u0441y in \u0410re\u0430 Me\u0430surements:<\/h3>\n
Fin\u0430n\u0441i\u0430l Dis\u0441i\u0440line:<\/h3>\n
\u0421l\u0430im Refund:<\/h3>\n
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