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Terms & conditions

Payment schedule

  • Booking Fees (10%)
  • Place Order(s) (40%)
  • Execution stages**/prior to delivery (50%)

**Booking Fee has to be paid on total order value. For more information on the payment schedule and execution stages please refer to the FAQ/Help section.

  • 1. Project and order: A project refers to home design undertaking for a single home. Multiple orders can be placed for a single project (for e.g., one order for modular products, a separate one for services such as civil work). Payments are processed on an order level.

  • 2. Refunds: In case you cancel your project before placing any order(s), the booking fee is partially refunded. It is refunded as Interior Company store credit only and not cash. Interior Company store credit can be used to purchase select furniture and decor products. Refunds are not possible after placing an order(s).

  • 3. Booking fee: Your booking fee (10% payment) is adjusted against future orders. If the scope of your project increases significantly, you may be required to pay 10% for the new scope before design can begin.

  • 4. Execution stages: Execution stages help us track the progress of your order. They mark the completion of an important activity at which balance payment (for that order type) will be due. Interior Company can proceed with completing the rest of the order only after the amount due for that execution stage has been paid for. The following table defines execution stages for the different types of orders.

  • Item
  • Execution Stage
  • Order type 1 - Services such as civil work, custom furniture
  • Based on the scope of your project, 50% of your order value (s) will be due.
  • Order type 2 - Marketplace furniture, decor items, modular products (such as kitchen).
  • Execution Stage
  • 5. Estimated project quote: This quote is indicative and generated based on your current requirements. As a quote is affected by the design, product, materials, colours and services you choose, it is subject to change. Please speak to your designer to understand how she/he can work around a budget.

  • Quote Validity

    Please note that the prices quoted in this proposal are valid only for 21 days. Prices may vary if the booking is done post this period. Any modification (such as changes in scope or requirements) to the proposal may result in a price change. The prices here are applicable for this project only.

  • Delivery Time

    Your order will be delivered on or before the assured delivery date except in cases when the order or the scope of work is changed after confirmation or due to reasons beyond the control of Interior Company, including force majeure events and change in applicable law.

  • Order placement stage

    At this stage, orders for InCo furniture and decor items are placed and the marketplace furniture and decor items are shipped to the warehouse to prepare for delivery onsite. Civil work and manufacturing of custom furniture will be initiated as per defined execution stages. Please note all work specific to an order will begin only after the 50% payment has been processed.

  • Modular Delivery & Warehousing

    For projects where the Interior Company scope only includes modular products, our team would request the customer to confirm the material delivery date according to the readiness of the site with civil work completed. The material will be dispatched once services on site are completed and final payment is made. In case of the site not being ready, the material would be stored in the warehouse for up to 10 days beyond the planned delivery date, after which warehousing charges would be applicable, at Rs 500 per day until the actual dispatch date.

  • Design and project management fee

    Interior Company believes in complete transparency, which is why we disclose actual product and service costs to you with no hidden costs for design and project management. Therefore, we charge a flat 5% of your project value to compensate for our team’s time spent on design and project management.

  • Marketplace products

    All furniture, decor, appliances and accessories which belong to the Interior Company’s brand partners are referred to as marketplace products.

  • Invoicing

    Invoices for the design service, Interior Company products and other services shall be raised by SY Interiors PVT LTD.. Product invoicing for all branded products will be done by the authorized sellers/distributors of such products. For any queries, please get in touch with your InCo representative.

Taxes & Duties

All product and service prices are inclusive of applicable taxes.

  • Financial Services

    Interior Company only facilitates financial loans and services. Approval, processing and terms are at the sole discretion of the financial entity. These can be initiated only at the 50% stage.

  • Cancellations & Return

    At design stage: Any product in the tentative BoQ can be replaced or removed while you’re still discussing designs with your team i.e. before order placement.

  • After order placement

    Since each item is made to order, Interior Company cannot cancel, replace or modify items once the order is placed. However, please be assured that your design team will always explicitly discuss all items with you before placing orders.

  • Cancellations & Return

    At design stage: Any product in the tentative BoQ can be replaced or removed while you’re still discussing designs with your team i.e. before order placement.

    Products with non-manufacturing defects and damages post-delivery are not eligible for returns or replacements.

    The returns policy is not applicable to services, customised products and made-to-order furniture pieces.

    In the unlikely event that you decide to cancel your project after paying the booking amount (10% of project value), the booking fee is partially refunded. It is refunded as Interior Company store credit only and not cash. Interior Company store credit can be used to purchase select furniture and decor products. Refunds are not possible after placing an order(s).

    Please note: No refunds can be entertained if you cancel your project after 50% payment. However, we would like to get a chance to redress your grievances, if any, in order to help you change your mind. Tell us how we can serve you better by writing to [email protected] or speaking directly to your InCo Manager

  • Quality Promise

    The unparalleled Interior Company Quality Promise assures you a premier home design experience. With multiple quality checks at every stage, we ensure all our products are free from any material and manufacturing defects. Marketplace furniture, decor products and accessories sold via Interiorcompany.com are covered by the manufacturer’s warranty period.

  • Disclaimer

    Services and customized products offered by Interior Company are not covered under Interior Company quality promise.

    interiorcompany.com is a marketplace that facilitates buyers and sellers to transact on products and services, and is not the seller under any circumstance. All registered Service Partners undergo intensive quality and background checks.

    Guarantees and warranties, if any, are directly provided by Service Partners for products and services offered by them. All invoices for the products and services provided by the registered Service Partners, excluding design and project management fees, shall be issued by them directly to customers.

    Interiorcomapny.com only acts as a facilitator to ensure Service Partners honor their commitment/ guarantee/ warranty and under no event can be held liable for any indirect, incidental, special, exemplary, punitive or consequential damages and quality issues. Please get in touch with your authorized Interiorcompany.com representative to know more.

Lowest Price Guaranteed No false claims. You get, what you see – Lowest Price Guarantee on home interiors.

Timely Delivery Assurance Promised Timeline = Actual Date of Delivery We strictly follow the timelines promised to you

ABOUT US

Interior Company is a subsidiary of Square Yards – India’s largest real estate platform with offices in 30 Cities across 9 countries. Run by a group of talented professionals driven by the passion for interior designing, a frenzy for art and aesthetics, Interior Company brings to you a hassle-free interior designing experience and whiteglove services.

We listen to your preferences, top it up with our expertise and replicate your personality in your home décor

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